Shipping & Returns
Shipping
Shipping
Where do you ship?
We ship to everywhere in the United States and US Territories
How long does an order take to arrive?
Order fulfillment may take 24 to 48 hours. Standard shipping takes about 3 to 7 business days during the regular season. During holiday seasons, shipping times may take longer. Expedited shipping is available for an additional fee on orders of more than $150.
What do I do if I don’t receive my order?
We track all orders from the moment they leave our shop. If your item doesn’t arrive on time, let us know and we’ll locate it for you. If the order can’t be rerouted to you within 24 to 48 hours, we’ll refund the shipping charges.
Returns
What items are eligible for return?
All items are final sale. If there is an issue with your order, please contact us immediately at oaklascents@gmail.com for customer service.